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Why The Consumerisation of B2B Communications Needs to Involve Your Entire Organisation

Paul de Lara shares the thought of other industry communication experts such as Annabel Rake, Deloitte and Martin Wells, KPMG that B2B...

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KPMG & Building Trust: The Foundation of a Superior Customer Experience

A superior Customer Experience (CX) has long been talked about as something which all of the best organisations do well. Indeed,

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